Content Rights & Disclaimer
Effective Date: January 1, 2025
Last Updated: June 10, 2026
Overview
This document clarifies the ownership of content, trademarks, and intellectual property associated with Passenger.ie and third-party services, particularly the national train operator, Iarnród Éireann.
It also disclaims any affiliation, endorsement, or sponsorship between Passenger.ie and the train operator.
Independent Service
Passenger.ie is an independent service and is NOT:
- Affiliated with Iarnród Éireann
- Endorsed by Iarnród Éireann
- Sponsored by Iarnród Éireann
- An official application or service of the train operator
- Authorized or licensed by the train operator
Passenger.ie is a third-party convenience tool that assists users in booking train tickets through the train operator's publicly accessible booking system.
Train Operator Trademarks and Intellectual Property
All trademarks, service marks, trade names, logos, and other identifiers related to the national train operator are the exclusive property of Iarnród Éireann. This includes but is not limited to:
- "Iarnród Éireann" trademark
- "Irish Rail" trademark
- The train operator's logos, symbols, and brand imagery
- Station names and designations
- Route maps and network designs
Passenger.ie does not claim any ownership, right, title, or interest in these trademarks or intellectual property. Any references to the train operator within the Passenger.ie app are purely informational and for the purpose of facilitating train bookings.
Train Schedule and Service Information
All train schedules, timetables, route information, and service data displayed in Passenger.ie are:
- Sourced from the train operator's publicly accessible systems
- Owned by Iarnród Éireann
- Subject to change without notice by the train operator
- Provided by Passenger.ie on an "as available" basis
Accuracy Disclaimer
While we strive to provide accurate and up-to-date information, Passenger.ie:
- Does not guarantee the accuracy of train schedules or availability
- Is not responsible for changes made by the train operator to schedules, routes, or services
- Recommends users verify critical travel information directly with the train operator
Users should always check the train operator's official sources for the most current information, especially for time-sensitive travel.
Passenger.ie Intellectual Property
The following are the exclusive property of Passenger.ie:
- "Passenger.ie" name and branding
- Passenger.ie logo and visual identity
- App design, user interface, and user experience
- Software code and algorithms
- Original content created for the app (help text, tutorials, etc.)
- Marketing materials and promotional content
All rights reserved. Unauthorized use, reproduction, or distribution of Passenger.ie's intellectual property is prohibited.
Free Travel Pass
The Free Travel Pass is a program administered by the Irish Government's Department of Social Protection. Passenger.ie:
- Is not affiliated with the Department of Social Protection
- Does not issue, validate, or manage Free Travel Passes
- Cannot make determinations about Free Travel Pass eligibility
- Only facilitates free-travel bookings for existing, valid Free Travel Pass holders
Questions about Free Travel Pass eligibility or issuance should be directed to the Department of Social Protection.
Third-Party Links and Services
Passenger.ie may contain links to third-party websites or reference third-party services, including:
- The train operator's official website
- Department of Social Protection resources
- Payment processors (Apple, Google, Stripe)
These third parties have their own terms of service, privacy policies, and intellectual property rights. Passenger.ie is not responsible for the content, accuracy, or practices of third-party websites or services.
Use of Public Data
Passenger.ie accesses publicly available information from the train operator's systems to provide its service. This includes:
- Train schedules and timetables
- Station information
- Journey planning data
- Booking functionality via public interfaces
This data is used solely for the purpose of facilitating train bookings on behalf of users. Passenger.ie does not claim ownership of this data and acknowledges the train operator's rights as the data owner.
Disclaimer of Warranties
Passenger.ie provides its service "as is" and "as available" without warranties of any kind. We specifically disclaim:
- Accuracy: We do not guarantee that train schedules, availability, or other information is accurate or complete
- Reliability: We do not guarantee uninterrupted or error-free service
- Endorsement: References to the train operator or other third parties do not imply endorsement or partnership
- Liability: We are not liable for issues arising from the train operator's services, schedules, or operations
For complete warranty disclaimers and limitations of liability, please see our Terms of Service.
Copyright Infringement Claims
Passenger.ie respects the intellectual property rights of others. If you believe that content in our app infringes your copyright or trademark rights, please contact us at:
Email: support@passenger.ie
Subject: Copyright Infringement Claim
Please include:
- Description of the copyrighted work or trademark
- Specific location of the allegedly infringing content
- Your contact information
- A statement of good faith belief that use is unauthorized
- A statement that the information provided is accurate
User-Generated Content
Passenger.ie does not currently support user-generated content (reviews, comments, forums, etc.). All content within the app is either:
- Created by Passenger.ie
- Sourced from the train operator's public systems
- Provided by users for their own booking purposes only
User booking data (names, travel dates, etc.) is used solely for ticket booking and is governed by our Privacy Policy.
Changes to This Statement
We may update this Content Rights & Disclaimer statement to reflect:
- Changes in our service or features
- Updates to intellectual property rights
- Legal or regulatory requirements
- Clarifications based on user feedback
The "Last Updated" date at the top indicates when changes were last made.
Contact Information
For questions about content rights, intellectual property, or this disclaimer, please contact:
Email: support@passenger.ie
Website: https://passenger.ie
Mailing Address:
Passenger.ie
Westport, Co. Mayo
Ireland
Official Train Operator Contact
For official information about train services, schedules, or policies, please contact the train operator directly:
Iarnród Éireann
Website: www.irishrail.ie
Phone: +353 1 836 6222
Address: Connolly Station, Amiens Street, Dublin 1, D01 V6V6, Ireland
Important: Passenger.ie is an independent booking convenience tool. For the train operator's official information, policies, and support, always refer to irishrail.ie.